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Best in 7 days
Best in 7 days
Best in 7 days
Best in 7 days
4.2 ★★★★★
Based on 1340 reviews
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Product Reviews
★★★★★ 1
EPSON PRINTER WILL NOT PRINT-BEWARE PLEASE READ THIS BEFORE YOU PURCHASE.
Style: WF-7840, Set: DUAL TRAY (500 sheets)/FAX/ADF/PRINT/COPY/SCAN
The first thing I have to comment on is the number of firmware updates Epson insists on sending to their printers. But its not to make the printer operate better, it to keep you from using an after market remanufactured print cartridge. They are absolutely ridiculous to the point of anal trying to stop people from using a remanufactured ink cartridge. They are constantly updating the chips on their ink cartridges so its so, very difficult to use anything but a genuine Epson new print cartridge. Now there was a class action lawsuit against Epson because of this and Epson lost the lawsuit and was ordered by the court to stop making it impossible to use remanufactured (refilled) ink cartridges, but Epson is ignoring the court order. NO OTHER COMPANY REQUIRES YOU USE THEIR INK CARTRIDGES LIKE EPSON. I have always used genuine factory cartridges in ALL MY PRINTERS, the Epson I explain below never had a remanufacture ink cartridge put in it ever. I would never ever recommend a friend or family member to ever purchase an Epson printer. If you print with varied print specifications like paper size or specify a tray to print from YOU DO NOT WANT THIS PRINTER OR ANY EPSON PRINTER. First of all the printer is slow as molasses. It does not print anywhere the speed they claim. The Epson software and print drivers are very badly flawed. I have been trying for a little over a year to figure out the best ways to get a print job done, and not get the warning "your paper does not match your paper tray selection" . Time and time again I have specified 11x17 paper, which is in tray 2, (only fits in tray 2) and I get this darn warning time and time again. "Your paper does not match your paper tray selection". I have gone to the extent of removing paper completely from tray 1 and purposely specify tray 2 to in my printer properties, and I get the darn dialog box warning anyway. I called Epson customer support and it is like talking to a wall every single time I call them. THE CUSTOMER SUPPORT IS USELESS. So I unplug the printer and let it sit for 10 minutes. I then remove all print jobs from the que. With the same exact properties as the previous attempt sometimes it would print. Then, the other issue with this printer, is I continue to get paper feed errors. I remove both trays and I shine a flashlight in the empty tray spaces and there is no paper in either tray space or in the plastic feed guides. I then remove the back cover which totally opens up all the paper paths. Still no jammed paper is found. I meticulously put the back cover on and put the trays back in. Then resend the print command, but still, it gives paper feed error. I take it all apart again, I remove the printer from the stand and move it to the kitchen counter which is much higher which makes it easier to look inside at every nook and cranny. Still no jammed or misfed paper. Put all back together again, do everything exactly like I did it before and sometimes it will print, and sometimes I get a feed error. I have had to take the darn thing apart as many as 3 times to get it to print without a paper jam error. I DO NOTHING DIFFERENT THAN I HAD DONE EVERY TIME, but finally it prints. I called customer support at least 4 times. The response I usually get, “that is impossible you are missing a piece of paper that was jammed. “ This last time I took 14 pictures of all the paper pathways from front and back of the printer. I called and explained what was going on, again, and told them I wanted to send the pictures, but they would not let me. I hung up, I removed the printer from the stand and threw it as far as I could out the back door of the house, which I should have done after the second time occurred on any of the issues. That would have kept me from wasting my time and getting totally used up with their customer support at Epson. But this last time I had a deadline which was dropped on my shoulders by State Farm Homeowners insurance with no prior warning, and I HAD to get a printed copy down to my agent. I ended up driving to Office Depot and printing it there. Now I will say one thing, NO COMPANY HAS A PRICE LIKE EPSON HAS, on a printer like this that will print both 11x17 or as big as 13x19 and 18x22 inch paper. The next best prices is over $2000.00. To add insult to injury, I have the Amazon extended warranty option on everything I buy from Amazon, but Asurion ( that’s who does the Amazon extend warranty) would not cover it because they said it was a factory defect. I have asked for proof and they said they would send me documentation.
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Reviewed in the United States on November 19, 2025
★★★★★ 5
Pleasantly surprised at the size of this machine
Style: WF-7840, Set: DUAL TRAY (500 sheets)/FAX/ADF/PRINT/COPY/SCAN
This is an amazing printer!! I was surprised at how large it is because I assumed it was a smaller sized unit. I guess I didn’t check the dimensions before I bought it. That’s okay, though, I made room for it. Very easy to set up and connect to the internet. Print quality is awesome and the print/copy speed is great! Very happy with my purchase.
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Reviewed in the United States on April 25, 2026
★★★★★ 4
Clean prints
Style: WF-7840, Set: DUAL TRAY (500 sheets)/FAX/ADF/PRINT/COPY/SCAN
Works well but a little slow. This could be only my internet connection speed through my router. I thought the 11x17 paper would fit fully inside one of the trays. It does not and hangs out as shown in the instruction manual which came with the unit. The initial ink cartridges are working well beyond their expected time.
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Reviewed in the United States on April 28, 2026
★★★★★ 5
wi-fi connectivity appears to be fixed! Yay!
Style: WF-7840, Set: DUAL TRAY (500 sheets)/FAX/ADF/PRINT/COPY/SCAN
Updated: Connectivity has only failed once out of may prints! Yay! 5 stars if this keeps up! LEAVE THE FIRMWARE ALONE NOW!
Updated again: This latest firmware update is an improvement. Up to 4 stars now: The printer has worked 2 times out of the last 3 prints. That is better than never working. Killing the Epson task and unplugging/plugging the printer is still the fasted way to fix when connectivity fails.
Updated again: Every frequent firmware update makes the connectivity WORSE. Now the printer FAILS TO CONNECT EVERY TIME I PRINT. Right now the printer is installing yet another update. The notification says the firmware update is under SETTINGS. Yes, true, but 4 layers down so I end up searching and scrolling back an forth with every update. Why is it that the most used features are buried in the menus. Coder's revenge, I guess.
The connection fails, the connection fixer thing asks a bunch of stupid questions and won't go away. Is the printer on? Did you change your router? Then is fails and suggests trying more stupid stuff.
It should say: Use Task Manager to kill the running Epson task. Unplug the printer, then plug it back in. In 5 minutes, you will have your print. How convenient. EVERY TIME I PRINT. I expect this or the next FW update will kill even that. This is a beautiful mechanical machine with idiotic electronics and firmware/software.
Updated review: This printer forgets who and where it is about once a week. The printer is only 6 feet from the Wi-Fi router. I have to run the Connection Checker program, answer irrelevant questions, reset the router, blah, blah, blah - the robot version of a customer support call. Make sure you also have an HP or Brother printer in case you need something printed right away when it hangs up. You will end up with an extra copy once the Epson wakes up. This is getting old. My HP printer never does this. My two Brother printers never do this. Epson finally came out with a mechanical masterpiece that always feeds and never jams. Now Epson needs to work on their interface design. I never thought Epson Connection Checker would be on my most-used software list.
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Original review: I really like this printer. I am not a photographer and I don't print t-shirts. The WF-7840 prints fast and feeds paper without jamming. That is more than I can say about the Artisan 1430 as a general purpose printer. This is a big printer, but if you have room for it, it is a very nice machine. It does so much that you will need the help file to do much of anything, but it will be there somewhere. I printed all of June, July, and August and part of September on the starter ink cartridges. I only use it for color prints. I have 3 laser printers for B&W prints. The WF-7840 only has ink 4 cartridges instead of 6 like the 1430. I am very happy with my purchase.
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Reviewed in the United States on September 12, 2021
★★★★★ 5
Jobsite Workhorse
Style: WF-7840, Set: DUAL TRAY (500 sheets)/FAX/ADF/PRINT/COPY/SCAN
Have had previous models of this printer and they have always been solid. We use them in our office trailers on our construction jobsites and this new version works excellent just as the previous series did.
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Reviewed in the United States on May 26, 2026
